Help
Contact support
A person reads every one of these. Most get an answer inside a working day.
About an order?
Use the order chat first. It's faster, and it's the record support can act on.
Payment about to release?
Open a dispute on the order. That freezes it immediately, which an email can't do.
Account compromised?
Reset your password first, then write to us. Don't wait for a reply.
Don't see a game you sell?
Tell us which one and what you'd list, and we'll add it. Most of the catalog got here this way.
Prefer to read first? The account safety guide, refund policy and dispute policy cover most of what people write in about.
