You are an independent contractor, not an employee, agent, partner or joint venturer of Gain Arcade. You decide what to list, what to charge, when to work and whether to accept an order.

You are responsible for your own taxes, social contributions, insurance and any licences your country requires. We report payouts where the law requires it and issue the forms your jurisdiction expects.

Nothing in this agreement is exclusive. You can sell anywhere else.

Before your first withdrawal you must complete identity verification: legal name, date of birth, residential address, and a government ID checked by our verification provider. We keep a reference and the last four characters, not the document.

We collect a tax form appropriate to your jurisdiction. Payouts are held until it is on file.

Buyers never see any of this. They see your handle, your public profile and your ratings.

Use cheats, scripts, exploits, automation, bot lobbies or account generators on any order.

Ask a buyer to pay outside Gain Arcade, or move a negotiation off-platform to avoid the record. This is the fastest way to lose an account and it removes the protection escrow gives you.

Sell accounts you do not own, codes you did not lawfully obtain, or anything obtained by fraud or chargeback.

Share, store or reuse a buyer's credentials beyond the order they were given for, or access their account after the order closes. Credentials must be deleted on completion.

Take on more concurrent orders than you can deliver on time. Chronic lateness is a removal reason on its own.

Keep the progress on the order current. It is what a dispute is decided on and it is what stops a buyer opening one.

Respond within the response time your profile advertises. Silence past a deadline is treated as non-delivery.

Everything to do with an order stays in the order chat.

Commission is charged on completed orders only, at the rate published on the fees page for that category, and is deducted from the payout. Level rebates apply to service categories.

Completed orders clear before they become withdrawable. The clearing period covers the chargeback window. Paying out the same day would mean a chargeback three days later came out of our pocket, and that cost would end up in the commission.

Your bank details are held by the payout provider, not by us. They onboard you, verify you and hold the account; we hold a reference and never see an account number.

We may hold a payout where an order is disputed, where a chargeback is filed, or where we reasonably suspect fraud, for as long as the investigation reasonably requires, and we tell you why.

A team owner is responsible for their members' conduct on team orders. The split you agree is applied automatically to team payouts.

Adding someone to a team does not verify them. Each member completes their own identity verification before receiving anything.

Ratings come from buyers on completed orders. We remove a review only where it breaches the acceptable use policy, not because it is negative.

We may delist a listing, restrict an account or remove a seller for breach of this agreement, a pattern of disputes decided against them, or a publisher enforcement action that makes the listing untenable.