Last updated September 2026

Seller agreement

The agreement between you and Gain Arcade when you sell through the marketplace.

Who this applies to

This Seller Agreement governs the use of the Gain Arcade marketplace by individuals and businesses that list, offer, or provide products or services through the platform.

Gain Arcade is operated by Meridian Digital Enterprises LLC ("Gain Arcade", "we", "us", or "our").

By applying to become a seller, creating a seller account, publishing a listing, accepting an order, or otherwise selling through Gain Arcade, you ("Seller", "you", or "your") agree to this Seller Agreement, the Gain Arcade Terms of Service, Privacy Policy, Fee Schedule, and any other policies incorporated by reference.

If you do not agree, you may not sell through Gain Arcade.

Marketplace role

Gain Arcade operates an online marketplace that allows independent third-party sellers to offer gaming-related digital goods and services to buyers.

Depending on the categories made available on the platform, listings may include:

  • game boosting and carry services;
  • rank or level progression services;
  • coaching;
  • in-game currency;
  • virtual items;
  • game accounts;
  • prepaid codes or gift cards;
  • other gaming-related digital products or services approved by Gain Arcade.

Sellers, not Gain Arcade, provide and sell the products or services listed through seller accounts.

Gain Arcade provides the marketplace infrastructure, including listing tools, order management, communications, payment facilitation, dispute handling, seller balance records, and payout functionality.

Gain Arcade is not a party to the underlying performance of a Seller's service except to the extent expressly stated in this Agreement or required by applicable law.

Independent seller status

You operate as an independent seller.

Nothing in this Agreement creates an employment, partnership, joint venture, franchise, fiduciary, or agency relationship between Gain Arcade and Seller except for the limited payment collection agency expressly described in the section titled Limited payment collection agency.

You determine, subject to platform rules:

  • which products or services you offer;
  • your listing prices;
  • your availability;
  • your fulfillment methods;
  • your working schedule;
  • how you perform your services; and
  • whether to accept opportunities made available through the marketplace.

You are responsible for providing all equipment, accounts, internet access, personnel, tools, and other resources necessary to fulfill your orders.

Seller eligibility

To sell through Gain Arcade, you must:

  • be legally capable of entering into a binding agreement;
  • provide accurate registration information;
  • comply with applicable identity verification requirements;
  • provide any information reasonably required for compliance, tax, fraud-prevention, or payment purposes;
  • maintain an approved payout method;
  • comply with applicable laws and Gain Arcade policies.

Gain Arcade may limit seller access based on country, jurisdiction, risk, product category, verification status, or payment-provider requirements.

Seller verification

Gain Arcade may require identity verification, business verification, tax information, beneficial ownership information, sanctions screening, or other compliance checks.

Verification may be performed by Gain Arcade or a third-party verification, payment, banking, or payout provider.

A Seller may be permitted to create listings or perform other marketplace activities before all payout requirements are complete, but Gain Arcade may prohibit withdrawals until required verification has been successfully completed.

Gain Arcade may request updated verification information at any time.

Seller listings

Seller is solely responsible for the accuracy and legality of each listing.

Listings must accurately describe:

  • the product or service being offered;
  • price;
  • quantity, where applicable;
  • expected delivery time;
  • applicable game, server, region, platform, realm, league, season, or other relevant attributes;
  • any requirements the buyer must satisfy;
  • limitations or conditions affecting delivery.

Seller may not intentionally misrepresent the characteristics, availability, quantity, ownership, origin, or delivery terms of a listing.

Gain Arcade may remove or modify listings that violate marketplace policies or create unacceptable legal, fraud, payment, reputational, or operational risk.

Fulfillment obligations

When Seller accepts or receives a valid order, Seller must fulfill the order according to the listing terms and applicable Gain Arcade policies.

Seller must:

  • perform the service or provide the product as represented;
  • meet applicable delivery deadlines;
  • communicate professionally with the buyer;
  • use Gain Arcade's order communication system where required;
  • provide reasonable evidence of delivery if requested;
  • cooperate in disputes, refunds, chargebacks, or investigations.

Seller may not falsely mark an order as delivered.

Buyer communications

Gain Arcade may provide order-specific messaging between buyers and sellers.

Seller agrees that communications related to an order may be retained and reviewed for:

  • dispute resolution;
  • fraud prevention;
  • trust and safety;
  • legal compliance;
  • customer support;
  • enforcement of marketplace rules.

Seller must not use buyer information for unrelated marketing, solicitation, harassment, or purposes outside the applicable transaction without lawful authorization.

Limited payment collection agency

For transactions processed through Gain Arcade, Seller appoints Meridian Digital Enterprises LLC as Seller's limited payment collection agent solely for the purpose of accepting payment from buyers in connection with marketplace transactions and facilitating settlement of Seller proceeds.

Payment by a buyer to Gain Arcade or its designated payment processor for an order will satisfy the buyer's payment obligation to Seller for that order to the extent permitted by applicable law.

Seller agrees that, once a buyer has properly paid Gain Arcade or its designated payment processor, Seller will not separately demand payment from the buyer for the same marketplace transaction.

This limited appointment does not authorize Gain Arcade to enter into unrelated contracts on Seller's behalf or otherwise act as Seller's general agent.

The parties acknowledge that the legal characterization of payment processing and settlement may also be governed by applicable law and the terms of Gain Arcade's payment providers.

Order funds and release

Buyer payments may be held or recorded as pending in connection with an order until applicable release conditions are satisfied.

Seller does not obtain a withdrawable balance immediately when a buyer submits payment.

Seller proceeds may become eligible for credit or release when:

  • the buyer confirms satisfactory delivery;
  • an applicable review period expires;
  • Gain Arcade resolves a dispute in Seller's favor; or
  • another release condition established by Gain Arcade is satisfied.

Gain Arcade may delay, suspend, reverse, or refuse release where an order is:

  • disputed;
  • cancelled;
  • refunded;
  • suspected of fraud;
  • subject to a chargeback;
  • under compliance review; or
  • otherwise restricted under marketplace policy.

Seller balance

A Seller balance represents amounts recorded as payable to that Seller from eligible marketplace transactions, subject to applicable holds, reserves, refunds, chargebacks, fees, adjustments, and compliance requirements.

Seller balances:

  • cannot be transferred to another Gain Arcade user;
  • cannot be used to fund purchases on Gain Arcade;
  • cannot be manually deposited or topped up by Seller;
  • are not intended to function as stored value or a general-purpose payment account;
  • may only be withdrawn through an approved payout method associated with the Seller.

Seller may not sell, assign, transfer, pledge, or otherwise dispose of a Gain Arcade seller balance.

Clearing periods, holds, and reserves

Gain Arcade may impose clearing periods or risk holds before funds become eligible for withdrawal.

Hold periods may vary based on factors including:

  • product or service category;
  • chargeback exposure;
  • transaction history;
  • seller history;
  • fraud signals;
  • dispute activity;
  • payment-provider requirements;
  • account risk.

Gain Arcade may also establish reasonable reserves against future refunds, disputes, reversals, chargebacks, or other liabilities.

Fees and commissions

Seller agrees to pay all marketplace commissions and other fees disclosed in the applicable Gain Arcade Fee Schedule or before the applicable transaction.

Fees may vary by:

  • category;
  • game;
  • seller level;
  • promotional status;
  • transaction type;
  • payment method.

Gain Arcade may deduct applicable fees from Seller proceeds before amounts are credited or paid out.

Promotional fee reductions may be temporary and subject to eligibility requirements.

Payouts

Seller may withdraw eligible funds through payout methods supported by Gain Arcade.

Available payout providers may include third-party financial institutions or payment services.

Seller must provide accurate payout information and may be required to complete additional verification directly with a payout provider.

Gain Arcade may reject or delay a payout where:

  • Seller verification is incomplete;
  • funds remain subject to a clearing period;
  • a dispute or chargeback is pending;
  • Seller has an outstanding liability;
  • Gain Arcade reasonably suspects fraud or unauthorized activity;
  • required compliance checks have not been completed;
  • a payment or payout provider requires the delay.

Seller is responsible for any payout fees disclosed before withdrawal.

Refunds

Seller agrees that Gain Arcade may issue refunds when appropriate under marketplace policies, including where:

  • Seller fails to deliver;
  • the delivered product or service materially differs from the listing;
  • delivery is substantially late;
  • digital goods are invalid or unusable;
  • an account, code, item, or currency fails to meet the represented terms;
  • an order is cancelled under an applicable policy;
  • Gain Arcade resolves a dispute in favor of the buyer.

Where a refund is issued, Seller authorizes Gain Arcade to reverse, debit, or offset the corresponding Seller proceeds.

Chargebacks and payment reversals

Seller is responsible for cooperating with Gain Arcade regarding buyer payment disputes and chargebacks.

Seller must provide requested evidence of fulfillment within applicable deadlines.

Where a transaction is reversed, charged back, refunded, or determined to be fraudulent, Gain Arcade may:

  • reverse Seller proceeds;
  • debit Seller's available balance;
  • offset amounts against future proceeds;
  • hold future payouts;
  • establish or increase reserves;
  • suspend selling privileges.

Gain Arcade may consider Seller's delivery evidence when responding to a chargeback but cannot guarantee that a bank, card network, payment processor, or other financial institution will decide a dispute in Seller's favor.

Disputes

Buyers and Sellers should attempt to resolve ordinary fulfillment issues through the Gain Arcade order system.

Gain Arcade may review disputes and make marketplace-level decisions regarding:

  • whether an order was delivered;
  • whether the listing terms were satisfied;
  • whether a refund is appropriate;
  • whether funds should be released;
  • whether additional evidence is required.

During an active dispute, Gain Arcade may freeze the applicable order funds.

Seller agrees to reasonably cooperate with Gain Arcade's dispute process.

Game accounts, digital goods, and third-party platforms

Seller acknowledges that gaming publishers, developers, platform operators, or other third parties may maintain rules concerning:

  • account transfers;
  • boosting;
  • real-money trading;
  • virtual currency;
  • virtual items;
  • account sharing;
  • commercial activity.

Seller is responsible for understanding the rules applicable to the products and services Seller offers.

Gain Arcade does not guarantee that a transaction permitted on Gain Arcade is permitted by a particular game publisher or third-party platform.

Seller assumes responsibility for risks arising from Seller's violation of third-party contractual rules, except where applicable law provides otherwise.

Prohibited activity

Seller may not use Gain Arcade to:

  • commit fraud or deception;
  • sell stolen or unlawfully obtained accounts, items, currency, or codes;
  • knowingly sell compromised accounts;
  • engage in unauthorized payment activity;
  • launder money or conceal the source of funds;
  • evade sanctions or geographic restrictions;
  • impersonate another person or business;
  • engage in account takeover;
  • deliver malware, spyware, credential theft tools, or malicious software;
  • engage in harassment or threats;
  • manipulate reviews or marketplace reputation;
  • create fake transactions;
  • circumvent Gain Arcade fees;
  • solicit buyers to move an active marketplace transaction off-platform for the purpose of avoiding fees or protections;
  • violate applicable law.

Gain Arcade may prohibit additional goods or services through its marketplace policies.

Prepaid codes and gift cards

Where Gain Arcade permits prepaid codes or gift cards, Seller represents that Seller has lawful authority to sell each code.

Seller must accurately disclose:

  • applicable region;
  • currency;
  • platform;
  • denomination;
  • expiration, if any;
  • material redemption restrictions.

Seller may not sell codes known to be:

  • stolen;
  • previously redeemed;
  • fraudulently obtained;
  • invalid;
  • unlawfully acquired.

Additional refund and delivery rules may apply to code-based transactions.

Seller teams

Gain Arcade may allow a verified Seller to operate a team.

The verified account that owns the team remains the Seller of record for orders accepted by that team.

Gain Arcade credits Seller proceeds only to the verified team owner's Seller account.

Team members do not acquire a direct right to payment from Gain Arcade solely because they participated in fulfilling an order.

Any compensation, revenue share, wages, contractor payments, or other arrangements between a team owner and team members are solely the responsibility of the team owner.

The team owner is responsible for the conduct of members acting through the team.

Taxes

Seller is responsible for determining and satisfying Seller's own tax obligations arising from marketplace sales and payouts, except for taxes Gain Arcade is legally required to collect, withhold, or remit.

Seller agrees to provide accurate tax information when requested.

Gain Arcade may provide transaction information or tax forms where required by applicable law.

Intellectual property

Seller represents that Seller has all rights necessary to use the names, images, descriptions, logos, screenshots, or other materials included in Seller's listings.

Seller grants Gain Arcade a non-exclusive, worldwide, royalty-free license to display, reproduce, format, distribute, and promote Seller-provided listing content solely for operating and promoting the marketplace.

This license ends when the content is removed except for archival, legal, security, and transaction-record purposes.

Seller warranties

Seller represents and warrants that:

  • information provided to Gain Arcade is accurate;
  • Seller has authority to enter into this Agreement;
  • Seller has lawful authority to offer listed goods and services;
  • Seller will fulfill orders in accordance with listing terms;
  • Seller will comply with applicable law;
  • Seller will not knowingly use Gain Arcade for fraudulent activity;
  • Seller will cooperate with reasonable compliance and payment-provider requests.

Account restrictions and termination

Gain Arcade may restrict, suspend, or terminate Seller access where Gain Arcade reasonably believes Seller has:

  • violated this Agreement;
  • engaged in fraud or abuse;
  • created excessive disputes or chargebacks;
  • provided false verification information;
  • created unacceptable financial or regulatory risk;
  • violated sanctions or legal requirements;
  • failed to fulfill orders;
  • endangered users or the platform.

Termination does not eliminate Seller's responsibility for obligations arising before termination.

Gain Arcade may retain funds reasonably necessary to cover pending disputes, refunds, chargebacks, reversals, or other liabilities before releasing any remaining eligible balance.

Records and audits

Gain Arcade may retain transaction records, communications, verification information, payout records, fulfillment evidence, and other data reasonably necessary to:

  • operate the marketplace;
  • resolve disputes;
  • prevent fraud;
  • comply with applicable law;
  • respond to payment-provider requests;
  • enforce this Agreement.

Retention is subject to Gain Arcade's Privacy Policy and applicable law.

Confidential and personal information

Seller must protect non-public information obtained through the marketplace.

Seller may use buyer information only as necessary to fulfill the relevant transaction or as otherwise permitted by law.

Seller may not sell, publish, disclose, or misuse buyer personal information.

Indemnification

To the fullest extent permitted by applicable law, Seller agrees to defend, indemnify, and hold harmless Meridian Digital Enterprises LLC, its affiliates, officers, directors, employees, and agents from claims, damages, liabilities, losses, penalties, costs, and reasonable legal fees arising from or related to:

  • Seller's listings;
  • Seller's fulfillment of an order;
  • Seller's violation of this Agreement;
  • Seller's violation of applicable law;
  • Seller's infringement of third-party rights;
  • fraud or misconduct by Seller or Seller's team members.

This provision does not apply to the extent a claim results from Gain Arcade's own unlawful conduct where liability cannot legally be disclaimed.

Limitation of liability

To the maximum extent permitted by applicable law, Gain Arcade will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from Seller's use of the marketplace.

Gain Arcade is not responsible for:

  • actions of buyers or other sellers;
  • actions taken by game publishers or platform operators;
  • account bans or restrictions imposed by third parties;
  • interruptions caused by payment or payout providers;
  • decisions made by banks, card networks, payment processors, or identity-verification providers.

Nothing in this Agreement limits liability that cannot legally be limited.

Changes to this agreement

Gain Arcade may update this Seller Agreement from time to time.

Material changes will be communicated through the platform, email, or another reasonable method.

Continued selling after the effective date of an updated Agreement constitutes acceptance to the extent permitted by law.

Relationship to other terms

This Seller Agreement supplements the Gain Arcade Terms of Service.

If this Seller Agreement conflicts with the general Terms of Service regarding Seller-specific activities, this Seller Agreement controls with respect to those Seller activities unless otherwise stated.

Governing law

This Agreement will be governed by the laws specified in the Gain Arcade Terms of Service, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute-resolution, arbitration, venue, class-action waiver, or related provisions contained in the Terms of Service are incorporated into this Seller Agreement.

Contact

Gain Arcade is operated by Meridian Digital Enterprises LLC.

Website: https://gainarcade.com

Support: [email protected]

Business address: 30 N Gould St, STE N, Sheridan, WY 82801

Seller acceptance

By clicking "I Agree", applying to become a Seller, creating a Seller listing, accepting an order, or otherwise using Gain Arcade as a Seller, you acknowledge that you have read, understood, and agreed to this Seller Agreement.

Questions about this document go to [email protected]. Copyright notices go to the agent address in the DMCA policy.
Seller agreement · Gain Arcade